Privacy Policy

Effective Date: June 26, 2026

PLEASE READ THIS WEBSITE PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

UST Mamiya (“UST Mamiya,” “we,” “our,” or “us”) values your trust and is committed to protecting your personal information. We believe your privacy is important and strive to collect and use your information responsibly, transparently, and only as necessary to provide our products, services, and a better experience on our Website.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit ustmamiya.com (the “Website”), create an account, purchase products, subscribe to communications, or otherwise interact with us.

By using our Website, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

Depending on how you interact with our Website, we may collect the following types of information.

Personal Information

You may voluntarily provide information such as:

  • Name
  • Billing and shipping address
  • Telephone number
  • Email address
  • Account username and password
  • Payment information
  • Purchase history
  • Product reviews, comments, photographs, or other content you choose to submit
  • Information provided through contact forms, newsletter sign-ups, surveys, contests, or promotions

Providing personal information is generally voluntary. However, certain information may be required to create an account, complete a purchase, or receive requested services.

Payment Information

Payments made through our Website are securely processed by Stripe or other authorized payment providers. UST Mamiya does not store complete credit card or payment card information on its servers.

Please refer to your payment provider’s privacy practices for additional information regarding how payment information is processed.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Search terms
  • Clickstream data
  • Date and time of visits

This information helps us better understand how visitors use our Website, improve performance, enhance user experience, and maintain Website security.

Cookies and Similar Technologies

Our Website uses cookies and similar technologies to improve your browsing experience and enhance Website functionality.

Cookies may be used to:

  • Remember your preferences
  • Keep you signed into your account
  • Maintain shopping cart contents
  • Measure Website performance
  • Analyze visitor behavior
  • Personalize content
  • Support advertising and marketing efforts

Depending on your location, you may be presented with options to manage certain cookie preferences. You may also disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of the Website.

Analytics and Advertising

We may use analytics and advertising technologies to better understand Website usage, improve our products and services, and measure the effectiveness of our marketing efforts.

These technologies may collect information through cookies, pixels, or similar tools.

These services may include, but are not limited to:

  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Meta Pixel
  • Microsoft Clarity
  • Other analytics and advertising providers

These third-party providers process information according to their own privacy policies.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Ship products
  • Provide customer support
  • Respond to inquiries
  • Create and manage customer accounts
  • Improve our Website, products, and services
  • Personalize your Website experience
  • Send order confirmations and shipping notifications
  • Send product, warranty, or service-related communications
  • Send promotional emails and marketing communications, where permitted by law
  • Personalize marketing communications based on your interests, interactions, or purchase history
  • Conduct surveys, contests, and promotions
  • Detect fraud and protect Website security
  • Comply with legal obligations
  • Enforce our Terms & Conditions and other policies

Marketing Communications

If you choose to receive marketing communications, we may periodically send information regarding:

  • New products
  • Promotions
  • Events
  • Company news
  • Educational content
  • Special offers

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in those communications. Even if you opt out of marketing emails, we may continue to send transactional communications related to your purchases, account, warranty matters, shipping, or customer service requests.

Product Reviews and User Content

If you submit reviews, testimonials, photographs, videos, comments, or other content through our Website or official social media channels, you grant UST Mamiya a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, distribute, and promote that content in connection with our business and marketing activities.

Please submit only content that you have the right to share and that you are comfortable making publicly available.

Sharing Your Information

UST Mamiya does not sell your personal information.

We may share your information with trusted third parties as necessary to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Marketing service providers
  • Website hosting providers
  • Analytics providers
  • Customer support providers
  • Technology service providers
  • Professional advisors
  • Government agencies or law enforcement when required by law

These third parties are authorized to use your information only as necessary to provide services on our behalf or as otherwise permitted by law.

Dealer Purchases

Some purchases or transactions involving authorized dealers or distributors may also be subject to separate dealer agreements or business terms, where applicable.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to help protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

While we use industry-standard security measures, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer service
  • Maintain customer accounts
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our agreements
  • Support legitimate business operations

When personal information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable law and our business practices.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of certain personal information
  • Request a copy of your personal information
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Opt out of certain marketing communications

Residents of certain U.S. states, including California, may have additional privacy rights under applicable law.

UST Mamiya will respond to applicable privacy rights requests in accordance with governing law.

Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

Third-Party Websites

Our Website may contain links to third-party websites, services, or social media platforms.

UST Mamiya is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

International Visitors

Our Website is intended for customers located within the United States.

If you access the Website from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or Website functionality.

When changes are made, we will update the Effective Date at the top of this page. Where required by law, we may also provide additional notice through the Website or other appropriate communication methods.

Your continued use of the Website following the effective date of any updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact UST Mamiya using the contact information available on our Website.

UST Mamiya, 14950 FAA Blvd., Suite 200 Fort Worth, Texas 76155 Tel: 800-277-0534